Total
117 CVE
CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
---|---|---|---|---|---|
CVE-2013-4718 | 1 Otrs | 2 Otrs, Otrs Itsm | 2021-08-17 | 3.5 LOW | 5.4 MEDIUM |
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. | |||||
CVE-2013-4717 | 1 Otrs | 2 Otrs, Otrs Itsm | 2021-08-17 | 6.5 MEDIUM | 8.8 HIGH |
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. | |||||
CVE-2021-36091 | 1 Otrs | 1 Otrs | 2021-08-04 | 4.0 MEDIUM | 4.3 MEDIUM |
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. | |||||
CVE-2021-21443 | 1 Otrs | 1 Otrs | 2021-08-04 | 4.0 MEDIUM | 4.3 MEDIUM |
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. | |||||
CVE-2021-36092 | 1 Otrs | 1 Otrs | 2021-08-04 | 4.3 MEDIUM | 6.1 MEDIUM |
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. | |||||
CVE-2021-21440 | 1 Otrs | 1 Otrs | 2021-08-04 | 4.0 MEDIUM | 6.5 MEDIUM |
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. | |||||
CVE-2021-21441 | 1 Otrs | 1 Otrs | 2021-06-29 | 4.3 MEDIUM | 7.5 HIGH |
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions. | |||||
CVE-2021-21439 | 1 Otrs | 1 Otrs | 2021-06-29 | 4.3 MEDIUM | 6.5 MEDIUM |
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. | |||||
CVE-2017-16921 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2021-04-22 | 9.0 HIGH | 8.8 HIGH |
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. | |||||
CVE-2021-21438 | 1 Otrs | 2 Faq, Otrs | 2021-03-25 | 4.0 MEDIUM | 4.3 MEDIUM |
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. | |||||
CVE-2021-21435 | 1 Otrs | 1 Otrs | 2021-02-09 | 4.3 MEDIUM | 6.5 MEDIUM |
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. | |||||
CVE-2020-1778 | 1 Otrs | 1 Otrs | 2020-12-03 | 4.0 MEDIUM | 4.3 MEDIUM |
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. | |||||
CVE-2020-1773 | 1 Otrs | 1 Otrs | 2020-09-23 | 5.5 MEDIUM | 8.1 HIGH |
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. | |||||
CVE-2019-10065 | 1 Otrs | 1 Otrs | 2020-08-24 | 4.0 MEDIUM | 4.3 MEDIUM |
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753. | |||||
CVE-2020-1776 | 1 Otrs | 1 Otrs | 2020-07-24 | 4.0 MEDIUM | 4.3 MEDIUM |
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. | |||||
CVE-2013-3551 | 1 Otrs | 2 Otrs, Otrs Itsm | 2020-02-26 | 4.0 MEDIUM | 6.5 MEDIUM |
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
CVE-2013-4088 | 1 Otrs | 1 Otrs | 2020-02-26 | 4.0 MEDIUM | 6.5 MEDIUM |
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
CVE-2020-1768 | 1 Otrs | 1 Otrs | 2020-02-11 | 5.5 MEDIUM | 5.4 MEDIUM |
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions. | |||||
CVE-2019-9753 | 1 Otrs | 1 Otrs | 2019-10-09 | 4.0 MEDIUM | 4.3 MEDIUM |
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items. | |||||
CVE-2017-17476 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2019-10-02 | 6.8 MEDIUM | 8.8 HIGH |
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. |