Vulnerabilities (CVE)

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Total 117 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2010-3476 1 Otrs 1 Otrs 2017-08-16 5.0 MEDIUM N/A
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
CVE-2005-3894 1 Otrs 1 Otrs 2017-07-19 4.3 MEDIUM N/A
Multiple cross-site scripting (XSS) vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote authenticated users to inject arbitrary web script or HTML via (1) hex-encoded values in the QueueID parameter and (2) Action parameters.
CVE-2005-3895 1 Otrs 1 Otrs 2017-07-19 5.8 MEDIUM N/A
Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.
CVE-2005-3893 1 Otrs 1 Otrs 2017-07-19 7.5 HIGH N/A
Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote attackers to execute arbitrary SQL commands and bypass authentication via the (1) user parameter in the Login action, and remote authenticated users via the (2) TicketID and (3) ArticleID parameters of the AgentTicketPlain action.
CVE-2016-9139 1 Otrs 1 Otrs 2017-02-17 4.3 MEDIUM 6.1 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
CVE-2014-1471 1 Otrs 1 Otrs 2016-06-01 7.5 HIGH N/A
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.
CVE-2014-1695 1 Otrs 1 Otrs 2015-10-13 4.3 MEDIUM N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.
CVE-2014-2553 1 Otrs 1 Otrs 2014-05-04 3.5 LOW N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.
CVE-2014-1694 1 Otrs 1 Otrs 2014-03-05 6.8 MEDIUM N/A
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
CVE-2012-2582 1 Otrs 2 Otrs, Otrs Itsm 2013-03-21 4.3 MEDIUM N/A
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.
CVE-2011-2746 1 Otrs 1 Otrs 2011-09-22 4.0 MEDIUM N/A
Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allows remote authenticated administrators to read arbitrary files via unknown vectors.
CVE-2011-0456 1 Otrs 1 Otrs 2011-08-25 7.5 HIGH N/A
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."
CVE-2008-7282 1 Otrs 1 Otrs 2011-03-21 4.6 MEDIUM N/A
Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors.
CVE-2008-7281 1 Otrs 1 Otrs 2011-03-21 4.3 MEDIUM N/A
Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.
CVE-2008-7280 1 Otrs 1 Otrs 2011-03-21 5.0 MEDIUM N/A
Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.
CVE-2008-7279 1 Otrs 1 Otrs 2011-03-21 6.5 MEDIUM N/A
The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.
CVE-2008-7277 1 Otrs 1 Otrs 2011-03-21 6.5 MEDIUM N/A
Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.
CVE-2008-7276 1 Otrs 1 Otrs 2011-03-21 4.6 MEDIUM N/A
Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissions, which might allow local users to bypass intended access restrictions via standard filesystem operations, related to incorrect interpretation of 0700 as a decimal value.
CVE-2008-7275 1 Otrs 1 Otrs 2011-03-21 4.3 MEDIUM N/A
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to (1) AgentTicketMailbox or (2) CustomerTicketOverView.
CVE-2008-7278 1 Otrs 1 Otrs 2011-03-21 5.0 MEDIUM N/A
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.