Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
References
Link | Resource |
---|---|
https://otrs.com/release-notes/otrs-security-advisory-2021-02/ | Vendor Advisory |
Configurations
Configuration 1 (hide)
|
Information
Published : 2021-02-08 03:15
Updated : 2021-02-09 12:33
NVD link : CVE-2021-21435
Mitre link : CVE-2021-21435
JSON object : View
CWE
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor
Products Affected
otrs
- otrs