CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

CVSS v3.0 8.8 HIGH
CVSS v2.0 6.5 MEDIUM

8.8^/10

CVSS v3.0 : HIGH

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 5.9

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact HIGH

Scope UNCHANGED

6.5^/10

CVSS v2.0 : MEDIUM

V2 Legend

Vector : AV:N/AC:L/Au:S/C:P/I:P/A:P

Exploitability : 8.0 / Impact : 6.4

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact PARTIAL

Availability Impact PARTIAL

References

Link	Resource
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/	Patch Vendor Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::

Information

Published : 2021-08-09 12:15

Updated : 2021-08-17 08:32

NVD link : CVE-2013-4717

Mitre link : CVE-2013-4717

JSON object : View

CWE

CWE-89

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Products Affected

otrs

otrs_itsm
otrs

{"cve": {"data_type": "CVE", "references": {"reference_data": [{"url": "https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/", "name": "https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/", "tags": ["Patch", "Vendor Advisory"], "refsource": "MISC"}]}, "data_format": "MITRE", "description": {"description_data": [{"lang": "en", "value": "Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "en", "value": "CWE-89"}]}]}, "data_version": "4.0", "CVE_data_meta": {"ID": "CVE-2013-4717", "ASSIGNER": "cve@mitre.org"}}, "impact": {"baseMetricV2": {"cvssV2": {"version": "2.0", "baseScore": 6.5, "accessVector": "NETWORK", "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P", "authentication": "SINGLE", "integrityImpact": "PARTIAL", "accessComplexity": "LOW", "availabilityImpact": "PARTIAL", "confidentialityImpact": "PARTIAL"}, "severity": "MEDIUM", "acInsufInfo": false, "impactScore": 6.4, "obtainAllPrivilege": false, "exploitabilityScore": 8.0, "obtainUserPrivilege": false, "obtainOtherPrivilege": false, "userInteractionRequired": false}, "baseMetricV3": {"cvssV3": {"scope": "UNCHANGED", "version": "3.1", "baseScore": 8.8, "attackVector": "NETWORK", "baseSeverity": "HIGH", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "integrityImpact": "HIGH", "userInteraction": "NONE", "attackComplexity": "LOW", "availabilityImpact": "HIGH", "privilegesRequired": "LOW", "confidentialityImpact": "HIGH"}, "impactScore": 5.9, "exploitabilityScore": 2.8}}, "publishedDate": "2021-08-09T19:15Z", "configurations": {"nodes": [{"children": [], "operator": "OR", "cpe_match": [{"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.0.21", "versionStartIncluding": "3.0.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.1.17", "versionStartIncluding": "3.1.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.2.8", "versionStartIncluding": "3.2.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.0.8", "versionStartIncluding": "3.0.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.1.9", "versionStartIncluding": "3.1.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "3.2.6", "versionStartIncluding": "3.2.0"}]}], "CVE_data_version": "4.0"}, "lastModifiedDate": "2021-08-17T15:32Z"}

8.8 /10