CVE-2013-3551

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

CVSS v3.0 6.5 MEDIUM
CVSS v2.0 4.0 MEDIUM

6.5^/10

CVSS v3.0 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

4.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:S/C:P/I:N/A:N

Exploitability : 8.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
http://advisories.mageia.org/MGASA-2013-0196.html	Third Party Advisory
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551	Issue Tracking Third Party Advisory

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Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::
	cpe:2.3:a:otrs:otrs_itsm::::::::

Information

Published : 2020-02-21 08:15

Updated : 2020-02-26 11:34

NVD link : CVE-2013-3551

Mitre link : CVE-2013-3551

JSON object : View

CWE

CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

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Products Affected

otrs

otrs_itsm
otrs

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