Vulnerabilities (CVE)

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Total 133 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2022-39049 1 Otrs 1 Otrs 2022-09-08 N/A 4.8 MEDIUM
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2020-1765 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2022-07-25 5.0 MEDIUM 5.3 MEDIUM
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2021-36100 1 Otrs 3 Otrs, Otrs Itsm, Otrs Storm 2022-07-12 9.0 HIGH 8.8 HIGH
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVE-2022-32741 1 Otrs 1 Otrs 2022-06-22 5.0 MEDIUM 5.3 MEDIUM
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVE-2022-32740 1 Otrs 1 Otrs 2022-06-22 4.3 MEDIUM 5.3 MEDIUM
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVE-2022-32739 1 Otrs 2 Calendar Resource Planning, Otrs 2022-06-22 5.0 MEDIUM 5.3 MEDIUM
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
CVE-2019-9752 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2022-05-03 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVE-2019-18179 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2022-05-03 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVE-2022-0475 1 Otrs 1 Otrs 2022-03-28 3.5 LOW 5.4 MEDIUM
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.
CVE-2022-1004 1 Otrs 1 Otrs 2022-03-28 4.0 MEDIUM 4.3 MEDIUM
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
CVE-2022-0474 1 Otrs 1 Custom Contact Fields 2022-02-25 3.5 LOW 3.5 LOW
Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.
CVE-2022-0473 1 Otrs 1 Otrs 2022-02-14 3.5 LOW 4.8 MEDIUM
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
CVE-2020-1775 1 Otrs 1 Otrs 2021-10-19 4.3 MEDIUM 4.3 MEDIUM
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.
CVE-2020-1779 1 Otrs 1 Ticket Forms 2021-10-19 4.0 MEDIUM 4.9 MEDIUM
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
CVE-2020-1777 1 Otrs 1 Otrs 2021-10-19 5.0 MEDIUM 5.3 MEDIUM
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
CVE-2020-1774 2 Debian, Otrs 2 Debian Linux, Otrs 2021-09-14 4.0 MEDIUM 4.9 MEDIUM
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
CVE-2020-1772 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2021-09-14 5.0 MEDIUM 7.5 HIGH
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1770 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2021-09-14 4.0 MEDIUM 4.3 MEDIUM
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1769 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2021-09-14 4.0 MEDIUM 4.3 MEDIUM
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2021-36096 1 Otrs 1 Otrs 2021-09-13 4.0 MEDIUM 4.9 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.