Vulnerabilities (CVE)

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Total 133 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2018-19142 1 Otrs 1 Open Ticket Request System 2018-12-12 3.5 LOW 4.8 MEDIUM
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVE-2018-16587 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2018-11-21 5.8 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
CVE-2008-1515 1 Otrs 1 Otrs 2018-10-31 6.4 MEDIUM N/A
The SOAP interface in OTRS 2.1.x before 2.1.8 and 2.2.x before 2.2.6 allows remote attackers to "read and modify objects" via SOAP requests, related to "Missing security checks."
CVE-2014-2554 2 Opensuse, Otrs 2 Opensuse, Otrs 2018-10-30 4.3 MEDIUM N/A
OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.
CVE-2007-2524 1 Otrs 1 Otrs 2018-10-16 4.3 MEDIUM N/A
Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS) 2.0.x allows remote attackers to inject arbitrary web script or HTML via the Subaction parameter in an AgentTicketMailbox Action. NOTE: DEBIAN:DSA-1299 originally used this identifier for an ipsec-tools issue, but the proper identifier for the ipsec-tools issue is CVE-2007-1841.
CVE-2012-4751 1 Otrs 1 Otrs 2018-08-13 4.3 MEDIUM N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.
CVE-2012-4600 1 Otrs 2 Otrs, Otrs Itsm 2018-08-13 2.6 LOW N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
CVE-2018-10198 1 Otrs 1 Otrs 2018-07-31 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
CVE-2018-7567 1 Otrs 1 Otrs 2018-03-29 9.0 HIGH 7.2 HIGH
** DISPUTED ** In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary."
CVE-2017-9299 1 Otrs 1 Otrs 2017-11-23 4.3 MEDIUM 6.1 MEDIUM
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.
CVE-2011-2385 1 Otrs 2 Iphonehandle, Otrs 2017-08-28 6.5 MEDIUM N/A
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
CVE-2011-1433 1 Otrs 1 Otrs 2017-08-16 5.0 MEDIUM N/A
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.
CVE-2011-1518 1 Otrs 1 Otrs 2017-08-16 4.3 MEDIUM N/A
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors.
CVE-2010-3476 1 Otrs 1 Otrs 2017-08-16 5.0 MEDIUM N/A
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
CVE-2010-2080 1 Otrs 1 Otrs 2017-08-16 3.5 LOW N/A
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 allow remote authenticated users to inject arbitrary web script or HTML via unspecified vectors.
CVE-2005-3895 1 Otrs 1 Otrs 2017-07-19 5.8 MEDIUM N/A
Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.
CVE-2005-3893 1 Otrs 1 Otrs 2017-07-19 7.5 HIGH N/A
Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote attackers to execute arbitrary SQL commands and bypass authentication via the (1) user parameter in the Login action, and remote authenticated users via the (2) TicketID and (3) ArticleID parameters of the AgentTicketPlain action.
CVE-2005-3894 1 Otrs 1 Otrs 2017-07-19 4.3 MEDIUM N/A
Multiple cross-site scripting (XSS) vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote authenticated users to inject arbitrary web script or HTML via (1) hex-encoded values in the QueueID parameter and (2) Action parameters.
CVE-2016-9139 1 Otrs 1 Otrs 2017-02-17 4.3 MEDIUM 6.1 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
CVE-2014-9324 1 Otrs 1 Otrs Help Desk 2017-01-02 6.0 MEDIUM N/A
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.