Vulnerabilities (CVE)

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Total 133 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2021-36093 1 Otrs 1 Otrs 2021-09-09 5.0 MEDIUM 5.3 MEDIUM
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVE-2021-36094 1 Otrs 1 Otrs 2021-09-09 3.5 LOW 5.4 MEDIUM
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2021-36095 1 Otrs 1 Otrs 2021-09-09 5.0 MEDIUM 5.3 MEDIUM
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2013-4718 1 Otrs 2 Otrs, Otrs Itsm 2021-08-17 3.5 LOW 5.4 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
CVE-2013-4717 1 Otrs 2 Otrs, Otrs Itsm 2021-08-17 6.5 MEDIUM 8.8 HIGH
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
CVE-2021-36091 1 Otrs 1 Otrs 2021-08-04 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVE-2021-21443 1 Otrs 1 Otrs 2021-08-04 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVE-2021-21442 1 Otrs 1 Time Accounting 2021-08-04 4.3 MEDIUM 5.4 MEDIUM
In the project create screen it's possible to inject malicious JS code to the certain fields. The code might be executed in the Reporting screen. This issue affects: OTRS AG Time Accounting: 7.0.x versions prior to 7.0.19.
CVE-2021-36092 1 Otrs 1 Otrs 2021-08-04 4.3 MEDIUM 6.1 MEDIUM
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-21440 1 Otrs 1 Otrs 2021-08-04 4.0 MEDIUM 6.5 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-21441 1 Otrs 1 Otrs 2021-06-29 4.3 MEDIUM 7.5 HIGH
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
CVE-2021-21439 1 Otrs 1 Otrs 2021-06-29 4.3 MEDIUM 6.5 MEDIUM
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
CVE-2017-16921 2 Debian, Otrs 2 Debian Linux, Otrs 2021-04-22 9.0 HIGH 8.8 HIGH
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVE-2021-21438 1 Otrs 2 Faq, Otrs 2021-03-25 4.0 MEDIUM 4.3 MEDIUM
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
CVE-2021-21436 1 Otrs 1 Cis In Customer Frontend 2021-02-10 4.0 MEDIUM 4.3 MEDIUM
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
CVE-2021-21435 1 Otrs 1 Otrs 2021-02-09 4.3 MEDIUM 6.5 MEDIUM
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
CVE-2021-21434 1 Otrs 1 Survey 2021-02-09 3.5 LOW 4.8 MEDIUM
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.
CVE-2020-1778 1 Otrs 1 Otrs 2020-12-03 4.0 MEDIUM 4.3 MEDIUM
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
CVE-2020-1773 1 Otrs 1 Otrs 2020-09-23 5.5 MEDIUM 8.1 HIGH
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
CVE-2019-10065 1 Otrs 1 Otrs 2020-08-24 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.