CVE-2020-1767

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References
Advertisement

NeevaHost hosting service

Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

Information

Published : 2020-01-10 07:15

Updated : 2023-01-31 12:56


NVD link : CVE-2020-1767

Mitre link : CVE-2020-1767


JSON object : View

Advertisement

dedicated server usa

Products Affected

debian

  • debian_linux

otrs

  • otrs