An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
References
Link | Resource |
---|---|
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ | Exploit Third Party Advisory |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 | Release Notes Vendor Advisory |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update | Release Notes Vendor Advisory |
Configurations
Information
Published : 2020-04-01 14:15
Updated : 2021-07-21 04:39
NVD link : CVE-2020-11466
Mitre link : CVE-2020-11466
JSON object : View
CWE
CWE-269
Improper Privilege Management
Products Affected
deskpro
- deskpro