An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
References
Link | Resource |
---|---|
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ | Exploit Third Party Advisory |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 | Release Notes Vendor Advisory |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update | Release Notes Vendor Advisory |
Configurations
Information
Published : 2020-04-01 14:15
Updated : 2021-07-21 04:39
NVD link : CVE-2020-11463
Mitre link : CVE-2020-11463
JSON object : View
CWE
CWE-862
Missing Authorization
Products Affected
deskpro
- deskpro