CVE-2019-16375

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

CVSS v3.0 5.4 MEDIUM
CVSS v2.0 3.5 LOW

5.4^/10

CVSS v3.0 : MEDIUM

Vector :

Exploitability : 2.3 / Impact : 2.7

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope CHANGED

3.5^/10

CVSS v2.0 : LOW

Vector : AV:N/AC:M/Au:S/C:N/I:P/A:N

Exploitability : 6.8 / Impact : 2.9

Access Vector NETWORK

Access Complexity MEDIUM

Authentication SINGLE

Confidentiality Impact NONE

Integrity Impact PARTIAL

Availability Impact NONE

References

Link	Resource
https://otrs.com/release-notes/otrs-security-advisory-2019-13/	Release Notes Vendor Advisory
https://community.otrs.com/category/security-advisories-en/	Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link

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Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs:::::community:::*

Information

Published : 2020-03-19 11:15

Updated : 2023-01-27 07:17

NVD link : CVE-2019-16375

Mitre link : CVE-2019-16375

JSON object : View

CWE

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

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Products Affected

otrs

otrs

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