CVE-2019-12746

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

CVSS v3.0 6.5 MEDIUM
CVSS v2.0 4.3 MEDIUM

6.5^/10

CVSS v3.0 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction REQUIRED

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

4.3^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:M/Au:N/C:P/I:N/A:N

Exploitability : 8.6 / Impact : 2.9

Access Vector NETWORK

Access Complexity MEDIUM

Authentication NONE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/	Patch Vendor Advisory
https://www.otrs.com/category/release-and-security-notes-en/	Release Notes
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html	Mailing List Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link

Advertisement

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs:::::community:::*

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

Information

Published : 2019-08-21 07:15

Updated : 2023-01-20 08:25

NVD link : CVE-2019-12746

Mitre link : CVE-2019-12746

JSON object : View

CWE

CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

Advertisement

Products Affected

debian

debian_linux

otrs

otrs

{"cve": {"data_type": "CVE", "references": {"reference_data": [{"url": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/", "name": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/", "tags": ["Patch", "Vendor Advisory"], "refsource": "CONFIRM"}, {"url": "https://www.otrs.com/category/release-and-security-notes-en/", "name": "https://www.otrs.com/category/release-and-security-notes-en/", "tags": ["Release Notes"], "refsource": "MISC"}, {"url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html", "name": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html", "tags": ["Mailing List", "Third Party Advisory"], "refsource": "CONFIRM"}, {"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html", "name": "openSUSE-SU-2020:0551", "tags": ["Broken Link"], "refsource": "SUSE"}, {"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html", "name": "openSUSE-SU-2020:1475", "tags": ["Broken Link"], "refsource": "SUSE"}, {"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html", "name": "openSUSE-SU-2020:1509", "tags": ["Broken Link"], "refsource": "SUSE"}]}, "data_format": "MITRE", "description": {"description_data": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "en", "value": "CWE-200"}]}]}, "data_version": "4.0", "CVE_data_meta": {"ID": "CVE-2019-12746", "ASSIGNER": "cve@mitre.org"}}, "impact": {"baseMetricV2": {"cvssV2": {"version": "2.0", "baseScore": 4.3, "accessVector": "NETWORK", "vectorString": "AV:N/AC:M/Au:N/C:P/I:N/A:N", "authentication": "NONE", "integrityImpact": "NONE", "accessComplexity": "MEDIUM", "availabilityImpact": "NONE", "confidentialityImpact": "PARTIAL"}, "severity": "MEDIUM", "acInsufInfo": false, "impactScore": 2.9, "obtainAllPrivilege": false, "exploitabilityScore": 8.6, "obtainUserPrivilege": false, "obtainOtherPrivilege": false, "userInteractionRequired": true}, "baseMetricV3": {"cvssV3": {"scope": "UNCHANGED", "version": "3.1", "baseScore": 6.5, "attackVector": "NETWORK", "baseSeverity": "MEDIUM", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N", "integrityImpact": "NONE", "userInteraction": "REQUIRED", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "NONE", "confidentialityImpact": "HIGH"}, "impactScore": 3.6, "exploitabilityScore": 2.8}}, "publishedDate": "2019-08-21T14:15Z", "configurations": {"nodes": [{"children": [], "operator": "OR", "cpe_match": [{"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "5.0.36", "versionStartIncluding": "5.0.0"}, {"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "cpe_name": [], "vulnerable": true, "versionEndIncluding": "6.0.19", "versionStartIncluding": "6.0.0"}]}, {"children": [], "operator": "OR", "cpe_match": [{"cpe23Uri": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*", "cpe_name": [], "vulnerable": true}]}], "CVE_data_version": "4.0"}, "lastModifiedDate": "2023-01-20T16:25Z"}