CVE-2019-12497

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

CVSS v3.0 5.3 MEDIUM
CVSS v2.0 5.0 MEDIUM

5.3^/10

CVSS v3.0 : MEDIUM

Vector :

Exploitability : 3.9 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

5.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:N/C:P/I:N/A:N

Exploitability : 10.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication NONE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html	Mailing List Third Party Advisory
https://community.otrs.com/category/security-advisories-en/	Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link

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Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

Information

Published : 2019-06-17 10:15

Updated : 2023-01-20 08:14

NVD link : CVE-2019-12497

Mitre link : CVE-2019-12497

JSON object : View

CWE

CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

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Products Affected

debian

debian_linux

otrs

otrs

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