CVE-2018-16586

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

CVSS v3.0 4.3 MEDIUM
CVSS v2.0 4.3 MEDIUM

4.3^/10

CVSS v3.0 : MEDIUM

Vector : AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction REQUIRED

Confidentiality Impact NONE

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

4.3^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:M/Au:N/C:N/I:P/A:N

Exploitability : 8.6 / Impact : 2.9

Access Vector NETWORK

Access Complexity MEDIUM

Authentication NONE

Confidentiality Impact NONE

Integrity Impact PARTIAL

Availability Impact NONE

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html	Mailing List Third Party Advisory
https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302	Patch
https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7	Patch
https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963	Patch
https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/	Patch Vendor Advisory
https://www.debian.org/security/2018/dsa-4317	Third Party Advisory

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Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:open_ticket_request_system::::::::
	cpe:2.3:a:otrs:open_ticket_request_system::::::::
	cpe:2.3:a:otrs:open_ticket_request_system::::::::

Configuration 2 (hide)

OR	cpe:2.3:o:debian:debian_linux:8.0:::::::*
	cpe:2.3:o:debian:debian_linux:9.0:::::::*

Information

Published : 2018-09-27 17:29

Updated : 2020-08-24 10:37

NVD link : CVE-2018-16586

Mitre link : CVE-2018-16586

JSON object : View

CWE

NVD-CWE-noinfo

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Products Affected

debian

debian_linux

otrs

open_ticket_request_system

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