CVE-2017-9324

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

CVSS v3.0 8.8 HIGH
CVSS v2.0 6.5 MEDIUM

8.8^/10

CVSS v3.0 : HIGH

V3 Legend

Vector : AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Exploitability : 2.8 / Impact : 5.9

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact HIGH

Scope UNCHANGED

6.5^/10

CVSS v2.0 : MEDIUM

V2 Legend

Vector : AV:N/AC:L/Au:S/C:P/I:P/A:P

Exploitability : 8.0 / Impact : 6.4

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact PARTIAL

Availability Impact PARTIAL

References

Link	Resource
https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/	Vendor Advisory
https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html	Mailing List Third Party Advisory VDB Entry
http://www.debian.org/security/2017/dsa-3876	Third Party Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

Configuration 2 (hide)

OR	cpe:2.3:o:debian:debian_linux:8.0:::::::*
	cpe:2.3:o:debian:debian_linux:9.0:::::::*

Information

Published : 2017-06-11 23:29

Updated : 2019-10-02 17:03

NVD link : CVE-2017-9324

Mitre link : CVE-2017-9324

JSON object : View

CWE

CWE-269

Improper Privilege Management

Products Affected

debian

debian_linux

otrs

otrs

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8.8 /10